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Testimonials & Case Studies

Testimonials & case studies

Clear and measurably outcomes — local contractors who turn up, budgets that come down, and fees that stay transparent.

Testimonials & case studies

To assist with tender enquiries, we have created this page to provide prospective clients with reviews, case studies and testimonials from our existing clients.

This enables prospective clients to assess our experience and performance, while respecting our existing clients’ privacy and time, that is often required when responding to multiple reference requests and telephone interviews.

When a locksmith was urgently required, Wexel arranged a local contractor who attended and resolved the issue within three hours. Showing the value of an agent with a local contractor network and tech-enabled transparent operations.
✓Local contractor instructed — not a remote national cascade
✓Resolution within three hours of the call-out
✓Transparent operations with the affected resident contacted directly
✓Maintenance log linked with asset on site-plan for total clarity
Comparing a national property manager to Wexel, a Bristol estate stopped paying a string of hidden extras. The comparison below shows how quickly those line items add up - with £2,109 saved over the year.

Wexel vs National managing agent — fees

Examples for an estate of 101 units, correct as of July 2026.

Fee / charge National managing agent Wexel
Management fee £6,439 £7,580
IT support £345 £0
Property Transfer/sellers information pack X5 £1,750 £0
Section 20/Major Works commission 10% 0%
Buildings insurance renewal commission £575 £0
AGM attendance fee £150 £0
Additional site visit £95 £0
Contractor database fee £150 £0
10% Markup on 3rd party services £185 £0
Example total of extras above £9,689 + 10% markup £2,109 saved + 0% markup

£2,109 saving on anonymised data over one budget year, compared to the national managing agent's fees and commission for the same budget year. Wexel’s management fee remains a transparent annual charge — without hidden add-ons and commissions.

Worcester · Block
Wexel reviewed a block service charge budget and identified clear savings through re-tendering and the no hidden fee approach. The headline saving sits at £2,784 on the annual budget.
✓Line-by-line budget review with directors
✓Contractor re-tendering where value was weak
✓Transparent reporting so residents can see where the service charge goes
✓Real-time access to expenditure and all invoices - directly from the customer portal

Ready for property management, done properly?

Tell us about your block or estate and we’ll give you an honest assessment — no obligation and no pressure.

We respond to all enquiries within two working days.